challenge
As new lighting product with integrated smart buttons were released at LIFX, the configuration screens determine how users map physical button presses to lighting actions, which is a core interaction within the ecosystem.
However, the legacy configuration flow was built in a way that felt technical rather than intuitive. The interface prioritised system logic over user understanding, resulting in an obscure setup process, especially for most non-technical users.
Understand the problem
Legacy flow (click the text links to view screens):
Button list
→
Choose an action type (e.g. Matter actions)
→
Add an action (e.g. increase brightness)
→
Add target(s)
⚠️
Users had to repeat the setup each time, with no screen to quickly edit saved targets and actions of configured buttons.
⚠️
Showing all buttons and press variations upfront results in an overwhelming long list.
⚠️
Choosing an action type (Matter, Cloud, Device) can feel technical and confusing for most users.
⚠️
The one-way selection (action before target) may feel unintuitive, as users might expect to choose the target first.
Design
Outcome
↓
27% configuration drop-offs
↓
34% setup completion time
↑
18% increase in weekly usage
Button list
New configuration
Add targets
Add an action
Edit configuration
More Work
